Hey Guys and Gals? pls just check ur TNB bill..
Received & fowarded to u......compare it ur self This is a TRUE story.
Do you check you TNB bill? Just check how much to pay and how many units used is not enough...... Do you compare the Meter reading on section 'DAHULU' (Red circle) with previous month? (refer attachment below)
In this case, the April bill on DAHULU section is 29128, SEMASA is 29380. After paying the bill, the problem came.... When the May bill came, the DAHULU section by right should show 29380. BUT NOW, it is still showing 29128, the same as per last month.
If we don't compare with last month, frankly, I would have HAPPILY paid
for the bill and TNB would HAPPILY got the extra RM72 from me. At last,
all the TNB shareholder got smart dividend from our hard earn money.
Due to this bad service....I plan to change service provider.
Opps...oops!!! there is no alternate service provider. The alternate is
to buy your own generator, use candle...but I guess no one will go for
the alternative service provider....
So... please check your bill and compare it month by month. Our PM tried
very hard and told us that we have to be very SMART SPENDING & MUST compare....... his motive is very good because he knew something bad will happen and lot of giant companies might use a VERY SMART way to COLLECT/CON money from the general public. Thanks to our great PM......now I really compare the price always.....and notice the brilliant idea from TNB. I am not sure if this is a mistake, but I don't think this is a human error...
Now, the best part is, they claimed it is a computer error. If you don't discover this, then you have to pay for the EXTRA (this case, we got to pay extra RM72.80). If you noticed the problem....easy, they just refund to you,BUT do you know how time consuming and the trouble to get the refund?
Why their mistake is our cost? why there is no compensation on their mistake?
The BEST part, how many people know they are actually, & happily OVERPAID?
When TNB officially want to increase the unit price....everybody was jumping and complain. How they are going to get extra and people won't complain? Ah...this is an art,... an art to con people's hard earned money.
This is the evolution of TNB billing system.....let the computer system
do the mistake....but the mistake MUST BE FAVOURABLE to the company.
Come....we should proudly say : Malaysia Boleh, Cause we really BOLEH!!
